Questions to ask
before choosing a
-
- How long they have been in business?
- Are they locally owned and operated?
- Ask if owners are involved in daily operations
- Ask them about their safeguards from loss of revenue
- Ask them about their Professional on-going training
- Ask them about their onsite industry I.T. support
- Ask them about custom financial reporting and profitability
- Ask them about their specialty specific training of their billers
- Ask them about their Certified Coding Audit Support
- How do they plan to streamline your billing?
- What is their employee retention rate?
- Ask them about their Client Care Department
- Ask them about their Accountability Clause
-
- What are their success stories?
- How many years of experience does the biller have?
- How will my biller help me increase my revenue?
- What is the specialty specific training my biller has received?
- How can my biller manage daily tasks, denials and follow-ups?
- How can the biller help with the growth of my practice?
- Ask them about their experience with data analysis and custom financial reporting
- How am I going to respond to I.T. issues? What can my biller do to minimize downtime?
- Who is going to be accountable for loss of revenue?
- How do they plan to streamline my billing process?
- How does my biller guarantee uninterrupted revenue cycle?
- How much time will I invest managing the billing?
